The rules that govern our relationship — stated clearly.
Last Updated: July 2026
Welcome to Zayla. These Terms and Conditions govern your access to and use of www.zaylawear.com (the "Website") and the purchase of products offered through it. By browsing or purchasing from the Website, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
1. Eligibility
You must be at least 18 years of age, or using the Website under parental or guardian supervision, to make a purchase. By using this Website, you confirm you have the legal capacity to enter into a binding agreement.
2. Product Information & Pricing
We make every effort to ensure accurate product descriptions, images, pricing, and availability. However:
Colours may appear slightly different on screen compared to the actual product.
Prices are in Pakistani Rupees (PKR) and subject to change without prior notice.
We reserve the right to correct pricing errors and decline orders placed at an incorrect price.
3. Orders & Payment
All orders are subject to availability and acceptance.
Accepted payment methods include Cash on Delivery (COD), bank transfer, and any other method presented at checkout.
By placing an order, you authorize Zayla to process the selected payment method.
We reserve the right to cancel or limit orders at our discretion — for example, in cases of stock unavailability, payment failure, or suspected fraud. Affected customers will be notified promptly.
4. Delivery
Orders are subject to our Shipping & Delivery Policy, which forms part of these Terms. Delivery timelines are estimates and not guaranteed.
5. Returns & Cancellations
Returns, exchanges, and cancellations are governed by our Return & Exchange Policy and Order Cancellation Policy, both of which form part of these Terms and are available on the Website.
6. User Responsibilities
By using this Website, you agree not to:
Engage in fraudulent, unlawful, or harmful activity.
Infringe upon any intellectual property rights belonging to Zayla or any third party.
Attempt to disrupt, compromise, or interfere with the Website's security or functionality.
Use the Website to distribute unsolicited commercial communications.
7. Intellectual Property
All trademarks, brand names, logos, product images, design elements, and written content on this Website are the exclusive property of Zayla. No part of this Website may be reproduced, distributed, or used without prior written permission.
8. Limitation of Liability
To the fullest extent permitted under applicable law, Zayla shall not be liable for any direct, indirect, incidental, or consequential loss arising from use of the Website or purchase of products. We do not warrant that the Website will be uninterrupted, error-free, or free from malicious code.
9. Indemnification
You agree to indemnify and hold harmless Zayla, its affiliates, employees, officers, and partners from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the Website.
10. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan.
11. Amendments
Zayla reserves the right to update or amend these Terms at any time. Changes take effect upon posting to the Website. Your continued use of the Website after any amendment constitutes acceptance of the revised Terms.
Get in Touch
Zayla — info@zaylawear.com
Phone / WhatsApp: +92 334 7191730
Website: www.zaylawear.com
Address: R11/14, Shop No. 4, Dastagir F.B Area, Karachi